Shipping policy

Shipping Policy

At AKKCENTO, we carefully prepare and package every order to ensure it reaches you safely and in excellent condition.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.

Personalized or custom-made jewelry may require additional processing time depending on the design and order volume.

Shipping Time

Estimated delivery time may vary depending on your location and the shipping method selected at checkout.

Standard shipping usually takes 5–12 business days after the order has been processed.

Please note that delivery times are estimates and may be affected by customs, courier delays, holidays, or other circumstances outside our control.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking details, if tracking is available.

Shipping Address

Please make sure your shipping address is correct before placing your order. AKKCENTO is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes depending on your country’s regulations. These charges are the customer’s responsibility and are not included in the product or shipping price.

Lost or Delayed Packages

If your package is delayed, please contact the shipping carrier first using your tracking number. If you need further assistance, you can contact us and we will do our best to help.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.

Contact Us

For any shipping questions, please contact us at:

Email: your-email@example.com